FAQ

Have questions about Scyfyn’s cold wallets? Below, we’ve answered some of the most common inquiries. If you don’t see what you’re looking for, feel free to contact our support team.

How does a cold wallet protect my assets?

Cold wallets store private keys offline, making them immune to online hacking attempts. Unlike hot wallets (connected to the internet), our devices only go online when you initiate a transaction, drastically reducing exposure to threats.

What happens if I lose my Scyfyn wallet?

As long as you’ve securely stored your recovery phrase (provided during setup), you can restore your wallet on a new device. Without the recovery phrase, the funds cannot be accessed, which is why we emphasize keeping backups in a safe place.

Are Scyfyn wallets compatible with all cryptocurrencies?

Our wallets support a wide range of major blockchain protocols. For a full list of compatible assets, check our website’s specifications. We regularly update firmware to include new cryptocurrencies.

How often should I update my wallet’s firmware?

We recommend installing updates as soon as they’re released. These often include critical security patches and new features. You’ll receive notifications when updates are available.

Can businesses use Scyfyn wallets for institutional storage?

Absolutely. Our multi-signature and encrypted backup solutions are ideal for businesses managing large crypto holdings. Contact our enterprise team for customized security setups.